Privacy Policy

At House of Drip & Wellness, we value and respect the privacy of our clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us, such as:

  • Personal Identification Information: Name, phone number, email address, and physical address.

  • Health Information: For services like Botox, facials, and IV drips, we may collect health-related information, such as medical history or allergies, in order to provide safe and effective treatments.

  • Payment Information: Credit card details or other payment methods for booking services.

  • Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited, which may be collected via cookies and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and personalize our services, such as booking appointments, sending confirmations, and offering promotions.

  • To send SMS, email, or phone communications related to the services you requested, such as appointment reminders and special offers.

  • To improve the functionality and performance of our website.

  • To comply with legal obligations and protect our rights.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We will not share your personal information with third parties for marketing purposes. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist with our operations, such as booking systems or payment processors. These service providers are bound by confidentiality agreements and are only authorized to use your information to provide services on our behalf.

  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or legal process.

5. SMS and Email Marketing

By providing your phone number and/or email address, you consent to receive marketing communications, including SMS, emails, and promotional offers. You may opt-out at any time by replying "STOP" to SMS messages or unsubscribing via the email footer.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request that we restrict or stop processing your data.

To exercise these rights, please contact us at houseofdripandwellness@gmail.com.

7. Cookies and Tracking Technologies

We may use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us improve website functionality. You can manage cookie settings through your browser.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

House of Drip & Wellness
Email: houseofdripandwellness@gmail.com
Phone: (313) 914-2616

Terms of Service

By accessing or using the services of House of Drip & Wellness, you agree to the following terms and conditions. If you do not agree with these terms, please do not use our services.

1. Services Provided

House of Drip & Wellness provides various health and wellness services, including but not limited to facials, Botox, IV drips, and other aesthetic and medical treatments. These services are designed to help improve your wellness and appearance.

2. Booking Appointments

You may book appointments through our website, phone, or other methods provided by us. We recommend that you provide accurate information to ensure we can offer the best service. A valid form of payment is required to reserve and confirm appointments.

3. Payment and Fees

All fees for services are due at the time of the appointment unless otherwise agreed. We accept various forms of payment, including credit/debit cards. Cancellations or changes to appointments made less than 24 hours in advance may incur a cancellation fee.

4. Client Responsibilities

  • You agree to provide accurate and complete information regarding your health and medical history to ensure safe and effective treatment.

  • You are responsible for following all aftercare instructions provided by our team.

  • You must notify us of any changes in your health status or medical conditions that may affect your treatment.

5. Health and Safety

While our treatments are generally safe, certain risks may be associated with medical and cosmetic procedures. By using our services, you acknowledge and accept any potential risks. We encourage you to ask questions and ensure you understand the treatment process.

6. Privacy and Confidentiality

We are committed to protecting your personal and health information. Please refer to our Privacy Policy for more details on how we handle your data.

7. Cancellation and Refund Policy

  • Cancellations: You may cancel or reschedule your appointment up to 24 hours in advance without penalty. Cancellations made less than 24 hours in advance may incur a fee.

  • Refunds: Refunds are only issued if services are not provided as agreed, or in cases of other valid reasons determined by us. All refund requests must be made within 2 days of service.

8. Liability

House of Drip & Wellness is not liable for any adverse reactions or results from treatments, provided that all procedures are followed as instructed and no information was withheld by the client. You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from your use of our services.

9. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any part of our services or these Terms of Service at any time. Any changes will be posted on our website with an updated effective date.

10. Governing Law

These Terms of Service shall be governed by the laws of the state of [Your State], without regard to its conflict of law principles.

11. Contact Information

For questions about these Terms of Service, please contact us at:

House of Drip & Wellness
Email: houseofdripandwellness@gmail.com

Phone: (313) 914-2616